english
CN
About RKE

About RKE

Cooperative customers
Total 21 items Homepage Previous 1 Next End
Hotline service

Set up 24-hour online service to respond to customer after-sales service needs at any time; After sales personnel are on call at any time

emergency

Arrive at the customer's site within 3 hours; Provide solutions within 2 hours and confirm the completion date

defects liability period

Ensure to provide 100% on-site tracking service during the introduction of new equipment; Provide on-site tracking or 24-hour standby service according to customer requirements;

Non warranty period

Provide equipment upgrading and transformation services according to customer requirements